Cardiff Removals Accessibility Statement

Cardiff Removals is committed to providing an accessible and inclusive online experience for all customers in the accessible Cardiff removals area and beyond. We want everyone to be able to find information about our moving services, request a quote, and contact our team without barriers. This accessibility statement explains the steps we have taken and continue to take to make our website more usable for all visitors.

Our Accessibility Commitment

Our aim is to align our website with the Web Content Accessibility Guidelines WCAG 2.1 to a level of AA compliance. These guidelines are widely recognised as the international standard for web accessibility, designed to support people with a wide range of disabilities, including visual, hearing, cognitive and motor impairments.

We work to ensure that the core content and key tasks related to Cardiff removals services are accessible. This includes information about home moves, office moves, packing, storage and other related services across Cardiff and surrounding areas.

Screen Reader Compatibility

The Cardiff Removals website is designed to be compatible with modern screen reader software. We use meaningful headings, descriptive text, and clear structure to help users navigate pages and understand content. Images that convey important information are given alternative text so that users who cannot see them can still understand their purpose.

We also aim to ensure that all important information is available as text, so that visitors who rely on screen readers or text to speech tools can access details about our removals services in the accessible Cardiff removals area without missing critical content.

Keyboard Navigation

The site is designed to be navigable using a keyboard alone, without requiring a mouse or trackpad. Users should be able to move through menus, forms and interactive elements using the Tab, Shift plus Tab and Enter keys, as well as arrow keys where appropriate.

Interactive elements are arranged in a logical tab order and are visibly highlighted when focused, helping users understand where they are on the page at all times. This is especially important for visitors with motor difficulties or those who prefer or need to navigate without a pointing device.

Readable and Understandable Content

We aim to write our content in clear, straightforward language so that information about our Cardiff removals services is easy to understand. Headings, paragraphs and lists are used to structure content, helping all users scan and locate the details they need.

We also work to ensure that contrast between text and background colours is sufficient for most users with low vision or colour vision deficiencies, in line with WCAG 2.1 AA recommendations.

Ongoing Improvements

Accessibility is an ongoing process. As our services and website for the accessible Cardiff removals area continue to develop, we regularly review pages and features to identify areas where accessibility can be improved. When we add new content or functionality, we aim to design and build it with accessibility in mind from the start.

We may not always get everything right immediately, but we are committed to learning, adapting and improving over time.

Accessibility Feedback and Contact

We welcome feedback from all users about the accessibility of the Cardiff Removals website. If you experience any difficulty using our site, if content is hard to access, or if you need information in a different format, we want to hear from you.

When you contact us with an accessibility request, please tell us

Which page or section you were trying to use. What went wrong or what you found difficult. Any assistive technology or browser you were using, if you are comfortable sharing this.

You can contact Cardiff Removals using the contact form on our website or by using the other contact details provided there. We will review your request and do our best to respond promptly, offering an alternative way to access the information or addressing the issue directly where possible.

Scope of this Statement

This accessibility statement applies to the main Cardiff Removals website and the core pages that describe and support our removals services in the accessible Cardiff removals area. It does not necessarily apply to third party services or content that we do not manage, although we aim to work with partners who also value accessibility.

We are committed to making our online presence more inclusive and ensuring that customers across Cardiff can plan and manage their removals with confidence and independence.